Most Frequently Asked Questions About 766OK
What do I need to open a new account?
You need an active mobile number and a valid ID to register. Before your first withdrawal, you must submit a scan of your National ID (NID), passport, or driving licence for identity verification. Document review is usually completed within 12 hours.
Get started here: 766OK Register
Can one person have more than one account?
No. Each player is allowed only one account. Creating multiple accounts using the same mobile number, bank account, or device is against our rules. If detected, bonuses will be cancelled and the account may be suspended.
How do I close my account?
Contact our support team directly via live chat to request account closure. If there are any pending withdrawals at the time of the request, those will be processed first. As part of Responsible Gaming, you also have the option to take a temporary break instead.
How do I recover my password if I forget it?
On the login page, tap the "Forgot Password" link. An OTP will be sent to your registered mobile number. Use that code to set a new password. If you don't receive the OTP, let us know via live chat.
I'm seeing an "Account Locked" message when trying to log in — what should I do?
Entering the wrong password several times in a row will temporarily lock your account for security. Wait 30 minutes and try again, or contact live chat with your ID and mobile number to request an unlock.
What is the minimum deposit amount at 766OK?
The minimum deposit is ৳২৫০. You can deposit via bKash, Nagad, Rocket, and Upay. Funds are usually credited to your account within 6 minutes.
Find out more: 766OK Deposit Guide
What should I do if my deposit doesn't arrive within 6 minutes?
First, check your mobile banking app to confirm the transaction was successful. If it was, note down the transaction ID and contact live chat. Most cases are resolved within 30 minutes.
Are there any extra charges for any payment method?
We don't charge any deposit fees on our end. However, your mobile banking operator (bKash/Nagad/Rocket/Upay) may apply their own transaction charges — check the relevant app for details.
What are the minimum and maximum withdrawal limits?
The minimum withdrawal is ৳৯০০, and the daily maximum is ৳১,৯০,০০০. Limits increase with your VIP level — Star members can withdraw up to ৳২,৫০,০০০, while Crown members can go up to ৳৭,১০,০০০ per day.
Read more: 766OK Withdrawal Guide
How long does the first withdrawal take?
Your first withdrawal request is usually processed within 6 hours once identity verification is complete. After that, withdrawals are typically done in around 7 minutes on average. Any delays on the bank or operator side may add to that time.
How do I claim the welcome bonus?
New accounts get a 230% bonus on their first deposit, up to ৳১০,০০০. After registering, simply log in and make a deposit — the bonus is added automatically. A 23x wagering requirement applies to the bonus, and it expires after 7 days.
How do the reload bonus and cashback work?
You may receive a 23% reload bonus on subsequent deposits — check the offers page for active promotions. Cashback is paid daily at 1.7% on net losses; the rate increases with your VIP level, up to a maximum of 2.45%.
Which game providers are available?
We offer around 5,900 games in total from five major providers — Evolution, Red Tiger, CQ9, PG Soft, and Pragmatic Play. All categories are covered: slots, fishing games, and live casino.
If I get disconnected during a game, will my bet amount be refunded?
If you get disconnected after a round starts, the result is settled on the game server. Once you log back in, you'll see the updated result and balance. If anything looks wrong, contact us via live chat and mention the game name and time.
Where can I get the Android app and what version do I need?
Download the APK file directly from our website — visit the APK page. Current version is 2.3.19, file size 32 MB. Works on Android 7.0 and above — completely free to download.
I'm getting an "Unknown source" warning while installing the APK — what should I do?
To install APK files outside of Google Play on Android, you need to allow installation from unknown sources. The exact path varies by phone: Settings > Apps > Special App Access > Install Unknown Apps. Once the installation is done, you can turn off that permission again.
Need help? Here's where to go
If you can't find the answer in the FAQ, reach out to our team directly through any of the channels below. Having your account details ready before you contact us will help us resolve your issue faster.
Information to have ready before you ask
When you come to chat, having the following details handy will help our agent identify your issue quickly:
- Your registered mobile number or user ID
- Date and approximate time of the issue (UTC+06 Bangladesh time)
- For payment issues — transaction ID or screenshot
- For game issues — game name and round number (if visible)
- Your device, browser, or app version
Don't have an account yet? Register now and get a 230% bonus on your first deposit.
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